Shipping & Refunds

Our goal is to provide reliable and efficient shipping options, no matter where you live. We deliver to customers worldwide, ensuring a high level of responsiveness and satisfaction.

Delivery Timeframe

  1. Processing Time:

    • Orders are verified, checked for quality, and packaged within 24 hours of being placed.

  2. Shipping Time:

    • United Kingdom: 2 to 3 business days.
    • United States: 3 to 14 business days.
    • Europe: 7 to 15 business days.
    • Rest of the World: 20 to 25 business days.

Shipping Details

  • Items are shipped directly from our suppliers.
  • Delivery times may vary due to customs processing or unforeseen delays.

Returns Policy

We hope you love your purchase, but if you are not completely satisfied, we’re here to help.

Returns

  • Returns are accepted within 14 days of delivery.
  • To be eligible for a return:
    • Items must be unused and in their original packaging.
    • The customer is responsible for return shipping costs.
  • Note: Items on sale cannot be refunded.

Refunds

  • After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed, and a credit will be applied to your original method of payment within a few business days.

Late or Missing Refunds

  • If you haven’t received your refund, follow these steps:
    1. Check your bank account.
    2. Contact your credit card company (processing times may vary).
    3. Contact your bank for further updates.
    • If you’ve done all of the above and still haven’t received your refund, please contact us.

Exchanges

  • Exchanges are only accepted for defective or damaged items.
  • For exchanges, please contact us to arrange for a replacement.

Gifts

  • If the item was marked as a gift during purchase:
    • You will receive a gift credit upon return.
    • A gift certificate will be sent to you once the return is processed.
  • If the item was not marked as a gift:
    • Refunds will be issued to the original purchaser.

Return Shipping

  • Contact us to arrange a return.
  • You are responsible for return shipping costs, which are non-refundable.
  • For high-value returns, consider using a trackable shipping service or purchasing shipping insurance.

For any inquiries or assistance, please don’t hesitate to contact us. Your satisfaction is our priority!