Shipping & Delivery

Shipping & Delivery

We aim to provide reliable and efficient shipping worldwide, ensuring a smooth and dependable shopping experience for every customer.

Processing Time

All orders are verified, quality-checked, and securely packaged within 24 hours of placement.

Estimated Delivery Times

  • United Kingdom: 2–3 business days

  • United States: 3–14 business days

  • Europe: 7–15 business days

  • Rest of the World: 20–25 business days

Delivery times may vary due to customs clearance, local postal services, or unforeseen delays.

Shipping Information

  • Orders are shipped directly from our trusted suppliers

  • Tracking information is provided where available

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are not included in our product prices or shipping costs and are the responsibility of the customer.
We recommend checking with your local customs office before placing an order.

Returns & Refunds

Your satisfaction is important to us. If you’re not fully satisfied with your purchase, we’re here to help.

Returns

  • Returns are accepted within 14 days of delivery

  • Items must be unused, unopened, and in their original packaging

  • Customers are responsible for return shipping costs

  • Sale items are non-refundable

Refunds

Once your return is received and inspected:

  • You will be notified of approval or rejection

  • Approved refunds will be issued to the original payment method within a few business days

Late or Missing Refunds

If your refund hasn’t appeared yet:

  1. Check your bank account

  2. Contact your card provider (processing times may vary)

  3. Contact your bank

If you’ve completed these steps and still haven’t received your refund, please contact us.

Exchanges

Exchanges are accepted only for defective or damaged items.
Please contact us before returning an item so we can arrange a replacement.

Gifts

  • If an item was marked as a gift, a store credit will be issued upon return

  • If not marked as a gift, refunds will be issued to the original purchaser

Return Shipping

  • Please contact us before sending any returns

  • Return shipping costs are non-refundable

  • For high-value returns, we recommend using a tracked and insured shipping service

Contact Us

If you have any questions or need assistance, please contact us at any time.
We’re committed to providing a smooth and reliable shopping experience.